August Issue
What's New in FXCM?
This month we released a long-awaited update to our Trading Station Desktop platform, which includes new features, improvements and access to two free indicators and four strategies.
If you are happy with FXCM’s service and our platforms, please take a few minutes to vote for us as the ‘Best CFD Provider’ and ‘Best Trading Platform’ in the Shares Awards 2022.* Thank you in advance for your support.
We hope you enjoy reading the August edition of our newsletter and would welcome any feedback you have! Please email us at [email protected] to let us know what you think of this issue and what else you'd like to see in future editions.
Market Updates
US headline inflation printed 8.5% for the 12 months ended July, down from last month's high of 9.1%. Its core CPI remained flat at 5.9% on an annualised basis for the 12 months to July, but the monthly increase was at a lower rate of 0.3% against last month's 0.7%. This release may lead to a decline in the discounting factor in market participant valuation models. If so, this adjustment, in turn, will be favorable for the stock market and risk-associated instruments.
Let’s not get ahead of ourselves - our sentiment indicator puts the GER30, CHN50, NAS100 and US2000 in value territory. However, the US30 and SPX500 are nearing our threshold level but are not quite there. Moderation in inflation will also probably act as a headwind to the greenback, potentially supporting other majors. Of course, the Fed will need to see a trend of moderating numbers, but this was an excellent first step.
Platform Updates
We are excited to announce a substantial update to our Trading Station Desktop making your trading experience even better. Let’s take a look at what’s new and improved!
NEW PLATFORM FEATURES
- Ability to change the location of the Price Panel and the Indicator Legend in Marketscope charts
- Now the Symbol List shows all instruments by their display name
- Quickly and Easily Start or Stop Simulation Mode with the spacebar, and move tick by tick with the arrow keys in your keyboard
- Improved 1-2 click mode by allowing user to select default Time in Force
- Added support for special characters in the username
- Added support for High Resolution monitors and TVs

INCLUSION OF MORE FREE IN-BUILT STRATEGIES AND INDICATORS
- SSI Snapshots
- Stochastic Momentum Index Strategy
- Adaptive CCI strategy
- 24 Hour Trend Locator (previously $99)
- Multiple Stops and Limits
- Break Even Strategy (previously $25)
- Asia Range Grid (previously $50)
New Products
We proudly share that last month we have expanded our Hong Kong Shares offering with the addition of over 50 new stocks.
For the first time you can now trade banking sector major CITIC Securities Co Ltd (CISE.hk), sporting goods firm Anta Sports (ANTA.hk) and trending brand Kuaishou Technology (KUAI.hk), among others. Click here for a full list of all Single Share CFDs offered at FXCM.
Have a stock you would like added? Let us know here.
Client Service Stats
We know you expect a stellar service. Take a look at the client service response times across the FXCM Group in the month of July.
Source: FXCM Service data, review period: July 2022.
1 minute and 9 seconds
Average time to answer your call.
3.93 seconds
Average wait time for live chat support.
Top Traded in July
Find out top traded instruments by trading volume during July 2022 across the FXCM Group.
Top 5 across all markets
SYMBOL | |
1 | USD/JPY Spot FX |
2 | EUR/USD Spot FX |
3 | US30 E-Mini Dow Futures |
4 | XAU/USD Spot Gold |
5 | GBP/USD Spot FX |
Top 5 Stocks
SYMBOL | |
1 | TSLA.us Tesla Motors Inc. |
2 | BABA.us Alibaba (US listing) |
3 | AAPL.us Apple |
4 | BABA.hk Alibaba (HK listing) |
5 | AMZN.us Amazon.com |
FXCM Group Awards
BEST ZERO COMMISSION BROKER
2022
ADVFN
BROKER OF THE YEAR
2022
Ultimate Fintech Awards
BEST FX PLATFORM
2021
Personal Wealth
BEST CUSTOMER SERVICE
2021
Ultimate Fintech Awards