The FXCM Culture

Our Brand

FXCM strives to connect with our clients and deliver a wide range of products enhancing our clients’ trading experience.

Client First
Our customers are at the heart of what we do. We start with a focus on customers where specialised expertise, attention to detail, and follow-through are seen as important aspects in all of our interactions.
Trader Driven
We are consistently trying to widen access to the market and provide users with additional platform options such as mobile. We've focused hard on keeping the same features and functionality across devices, along with being able to leverage our partnerships to provide reliable liquidity.
Best Zero Commission Broker
Award granted to the FXCM Group by ADVFN in March 2021.

Our Global Footprint

7 countries

5 continents

15 languages

Our Culture

Our culture defines itself through our people and the three core values that they embody.

Integrity

We do what is right for our customers, partners, employees, and all other stakeholders.

Agility

Our people are agile and thrive in an environment of fast changing industry trends and business conditions to meet the demands of our customers. Past experiences and newly acquired skills provide the confidence for our people to forge ahead.

Our Purpose

FXCM's purpose remains unchanged over its 20-year history: To partner with FX and CFD traders at every call, click or tap.

Our Strategy

Our strategy is to continue advancing our brokerage making it easier, quicker, and more fulfilling for all parties who interact with FXCM.

From Our CEO

Whether trading Forex, Stock Indices or Commodities, FXCM would like to thank you for your ongoing commitment over these past two decades. As our industry continues to change, we look forward to being able to provide you with the same customer support and ultimate trading experience that have driven us right from day one.

Video released on May 2019.

Why FXCM?

20+ Years of Trading

Our mission is to provide global traders with access to the world's largest and most liquid market by offering innovative trading tools, hiring excellent trading educators and striving for the best online trading experience in the market.

Trade 200+ Instruments

Our priorities are largely determined by what our clients want to trade and what additional tools they want to integrate to our platform.

6 Trading Platforms

At FXCM, speed of execution is recognised as being vital for our clients and we are committed to continuously obtaining the best possible outcome for client orders.

200,000+ Global Clients

We start with a focus on customers where specialised expertise, attention to detail, and follow through are seen as important aspects of all of our interactions.

50+ International Awards

FXCM is widely recognised as a premier brokerage for both retail and institutional clientele.

24/5 Client Support

Through our dedicated global 24/5 customer support and individual client feedback, we aim to ensure that we are constantly building a better brokerage for our traders.

Life at FXCM

A large number of FXCM staff have worked here for at least half of FXCM's 20-year history and can vouch for the four major ideals about working at FXCM:

Diversified Workplace

Diversity is woven into the fabric of our company as we rely on very different teams of people to enrich FXCM with new perspectives, collaborative solutions, and unconventional ways of thinking. Although we sit on six continents, we come together each day to work as one.

Resilient People

We hold a strong belief that resilience is an important indicator of the long-term success of our people. Resilient people confidently rise to the occasion despite challenges or significant changes to the business.

Transparency

We strive for transparency both internally and externally. Transparency allows for active two-way communication with peers to exchange ideas and thoughts garnering mutual respect and trust with co-workers.

Meritocracy Wins

We value a meritocracy where the most capable people and ideas have an opportunity to succeed. To achieve this, we promote an open-door policy that ensures that both people and ideas have direct access to those who may champion their cause.

To join our team and experience life at FXCM, visit our Career Centre.

DISCLOSURE