Deposits & Withdrawals

Please log in to MyFXCM with your live account username and password, then click "Deposit Funds". (For clients who have filled out the online application but have not received an account username, please deposit funds here. A username will be provided after the initial deposit is processed.)

The available funding options and deposit time frames are:

Credit or Debit Card
Approximately one business day, often less to process into your trading account.

Bank Wires
Approximately one to two business days (domestic) and three to five business days (international), often less, to arrive and process into your trading account. For our bank wire details, click here.

Please note the time frames above are approximate. While not common, in some cases, delays in processing may occur in some instances as FXCM does not exhibit control over the entire funding process.

Credit or debit card can be the fastest and easiest method to deposit funds online. If your deposit exceeds $30,000 or equivalent, the fastest and easiest method to deposit funds is by bank wire.

The minimum deposit for use of our online credit card or debit card system is $50. The maximum credit or debit card deposit is $30,000 per transaction or $30,000 per calendar month.

There are no administrative fees from FXCM to deposit funds. We recommend you contact your bank regarding any fees they or their associated intermediary banks may charge.

Skrill
Funds will typically be credited into your trading account within 1 business day, visit our Skrill FAQs for more information

Neteller
Funds will typically be credited into your trading account within 1 business day, visit our Neteller FAQs for more information

Deposit Status:

You can check the status of your deposit online by running an “Account Report” on MyFXCM. Once the deposit has been processed, the “Account Activity” section will show the deposit into your account.

Also, once a deposit has been credited to your account, an email confirmation will be sent to the email address on file.

Deposits and Withdrawals

If this is your initial deposit, the minimum to open an Individual account is 50 CCY.

• The minimum to open a Corporate, Trust, or IRA account is 50,000.00 CCY.
• If this is not your first deposit, the minimum deposit by card is 50 CCY.
• There is no minimum for deposits by Wire.

CCY is an abbreviation for the word, "currency." Therefore, CCY = Currency.

For Example: 50 CCY means 50 units of the base currency of your credit/debit card.

• If you have a card that is in USD, 50 CCY is 50 USD.
• If you have a card that is in GBP, 50 CCY is 50 GBP

No.

• Please log onto MyFXCM and click “Deposit Funds” to view the available deposit options.

FXCM does not charge to receive funds into your trading account.

• Note: Your bank may charge you to send funds via bank wire.
• For a complete list of bank fees, please contact your bank directly.

The most common deposit options are Credit or Debit card or Bank Wire

For a complete list of the options available to you, please log onto MyFXCM and click “Deposit Funds”.

Please visit the Deposit Funds page for FXCM's bank wire details.

No, FXCM does not accept deposits from net banking.

We do have a number of easy deposit methods, such as Wire or Card.

Credit or debit card deposits are fast and easy.

Most credit or debit card deposits are processed within 1 business day, if not sooner.

You may deposit by card by logging into MyFXCM or using FXCM’s Mobile App.

No. Third Party deposits violate FXCM's Anti-Money Laundering policies and as such FXCM cannot accept any payments via a third party. Should third party funds be received, FXCM may ask for supporting documentation such as a Wire Confirmation and/or Bank statement in order to prove ownership.

Deposits received from an account in a different name and/or held by someone other than the trading account holder constitutes a third party deposit. This also applies to corporate funds received for an individual account and similar scenarios.

We can neither guarantee the receipt nor the return of such payments.

Typically, FXCM can accept deposits from any bank card with a Visa or Mastercard logo.

Visa prepaid cards cannot be accepted for deposit (this includes prepaid cards with your name on it). When using gift cards or prepaid cards, the origin of funds cannot be verified and therefore are not accepted. Deposits received in this manner will be returned to the originating card.

In most cases, credit or debit card deposits made via MyFXCM are instantly credited to your trading account.

If you are experiencing a delay, it could be due to one of the following reasons:

• Incorrect/Inconsistent information on the deposit details
• You have exceeded the 20,000 CCY limit for the month

In these cases, please allow up to 1 full business day for your deposit to be reviewed. Should we need any additional information from you, we will contact you via email.

Otherwise, it may just be a delay and you should expect a “Transaction Notification” email to be sent once the funds are deposited into your account.

You can check the status of your deposit online by running an “Account Report” on MyFXCM, or by logging into your account and viewing the Account Balance or Equity.

• Once the deposit has been processed, the “Account Activity” section on your MyFXCM report will display the deposit (please see the example above).
• Once a deposit has been credited to your account, an email confirmation will be sent to the email address on file.

To get a better idea of when to expect your deposit in your trading account, please review the time frames below:

• Credit or Debit Card
  - Funds are made available within 1 business day from the time the deposit is initiated, often less.
  - Please note: Credit or Debit transactions made via MyFXCM are usually credited instantly.
• Bank Wires
  - Domestic wires arrive to FXCM approximately 1 to 2 business days, often less, after the request has been initiated from your bank.
  - International wires arrive to to FXCM approximately 3 to 5 business days, often less, after the request has been initiated from your bank.
• Skrill/Neteller Deposits
  - Funds will typically be credited into the corresponding trading account within 1 business day.

We accept deposits from many countries. Log into MyFXCM with your live username and password and click “Deposit funds”.

• If you do not see your country listed, we are not able to accept a deposit from your card.
• Please use one of our other deposit options, such as bank wire.

Yes.

We offer promotions. Please call an FXCM representative at 1 212 897 7669

In order to transfer funds between accounts, please log into MyFXCM.

1. Log in using the login credentials from the account your transferring funds FROM.
2. Once logged in, click on “Transfer Funds.” Unless your accounts are linked, change the first drop-down box from “under this login” to “with different login information.”
3. Select the account you’d like funds to come from and then type in the account you’d like them to go to.
4. From there, follow the remaining instructions and click “Submit” and follow the pages until you receive a confirmation page.

If you plan on sending less than 20,000 CCY, the best way to deposit is by credit or debit card.

• Most often these deposits are processed in less than 1 business day.

If you plan on sending more than 20,000 CCY, we recommend bank wire as it will be the most secure method.

In addition, FXCM may be able to reimburse the fee your bank charged to send the wire.

• Deposits by wire are usually credited to your trading account within 3-5 business days.

FXCM's Spanish FAQs, regarding deposits and withdrawals, can be found on FXCM Español.

The deposit choices FXCM offers have been selected to provide the most convenient and reliable options to fund your account. Any method other than those listed is not recommended and could prevent or cause delays in FXCM crediting the funds to your account.

Funds will typically be credited into the corresponding trading account within 1 business day.

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Third Party Links: Links to third-party sites are provided for your convenience and for informational purposes only. FXCM bears no liability for the accuracy, content, or any other matter related to the external site or for that of subsequent links, and accepts no liability whatsoever for any loss or damage arising from the use of this or any other content. Such sites are not within our control and may not follow the same privacy, security, or accessibility standards as ours. Please read the linked websites' terms and conditions.

Like many investments, you should only invest money that you can risk.

For more details on the trading risks please click here.

Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. Before deciding to trade these products offered by Stratos Global LLC (“FXCM”) you should carefully consider your objectives, financial situation, needs and level of experience. FXCM may provide general commentary without regard to your objectives, financial situation or needs. General advice given, or the content of this website are not intended to be personal advice and should not be construed as such. The possibility exists that you could sustain a loss of some or all of your deposited funds and therefore, you should not speculate with capital that you cannot afford to lose. You should be aware of all the risks associated with trading on margin. FXCM recommends you seek advice from an independent financial advisor.

Yes.

• Once you make a deposit on MyFXCM, an email will be sent with the transaction details to the email used for the deposit.
• Also, you can check the status of your deposit by running an “Account Report” on MyFXCM.

The maximum deposit on a credit or debit card is 20,000 CCY per month.

• If you would like to deposit 20,000, this needs to be broken up into two 10K deposits.
• In order to help protect the security of funds, credit or debit card transactions are limited to a maximum of 20,000 CCY per month.
• If you accidentally deposit more than the maximum allowed, we will contact you via email with further instructions.

If a card deposit is declined, it is usually due to incorrect information in the deposit details.

Please confirm all the information you entered and try the deposit again. If your deposit is still getting declined, please look below for possible reasons and solutions.

• The name on your card does not match the name on your account: Your funds must come from an account with a name matching the name on your FXCM account.
  - Solution: Confirm the name on your FXCM account by logging into MyFXCM and selecting “Personal Information”. Once confirmed, try the deposit again.
• The address associated with your card does not match the address you entered in the deposit details: The address used for the deposit must match the address listed on the credit or debit card.
  - Solution: Confirm the address for your card and try the deposit again.
• The CVV2 is incorrect: The three digit security code (CVV2) on the back of your card does not match the information entered on the deposit details. If the number does not match, the card issuer will decline the payment.
  - Solution: Confirm the CVV code on the back of your card and try the deposit again.
• Card limit reached: The deposit amount exceeds the card's daily limit. In order to protect your funds, many debit and credit cards have a limit on how much can be charged daily and/or a limit on the amount you can spend at one time.
  - Solution: You can break up your deposit into multiple transactions (try 2-3 deposits).
  - Solution: You can contact your bank or card issuer to temporarily remove this limit.
• Insufficient Funds: The deposit amount exceeds the available amount on your credit or debit card.
  - Solution: Check your available balance or contact your card issuer. Once done, try to deposit again. Security feature on your card. A security feature, like fraud protection, on your card is preventing FXCM's automated system from processing the deposit.
  - Solution: Contact your card issuer for more details on how to resolve this issue. In the mean-time, you can still deposit using one our other methods.
• Prepaid Card: The deposit attempt was made using a prepaid credit or debit card. We do not accept prepaid credit or debit cards because we are unable to verify the origin of the funds.
  - Solution: You can fund your account with a different deposit options.

If you also have an open account, the funds will be credited to your open account.

• This is a manual process which may result in a slight delay before you will have access to your funds.
• Please allow up to 1 full business day. A “Transaction Notification” email will be sent as confirmation when the funds are credited.

If you do not have an open account, we will place your deposit on hold and email you a request for a new application.

1. Please check your email for the application.
2. You can speed up the process by submitting your new application now.
3. Once the new account has been created, the funds will be credited accordingly.

FXCM does not charge for incoming deposits.

• If the amount that is credited to your FXCM trading account is less than the bank wire you initiated, your bank may have used a “send-through” bank in order to send the funds.
• These banks are also referred to as intermediary banks and usually charge an additional fee for their service.
• For more information regarding the use of Intermediary banks, please contact your personal bank.

No, we do not, however we do have a number of other options to make a deposit.

Click here to see your deposit options.

No. FXCM does not allow pre-paid credit or debit cards as a form of deposit.

These cards do not allow us to verify the origin of the funds and are therefore unacceptable. For this same reason we do not accept Maestro cards.

Yes, as long as the name on the card(s) match the name on your FXCM trading account.

When you withdraw funds, the amount deposited from each card will be returned to each card.

Yes.

• In order to initiate the transfer, please send FXCM’s wire instructions to your current broker to send the bank wire.
• You may also need to provide them with your FXCM account number.

If you deposit funds in a currency other than the base currency of your trading account, FXCM will convert the funds prior to completing the deposit.

• Below is a list of the conversion costs, based on the amount of your deposit:
  

  Deposit Amount	Conversion Cost
  0 - 9,999 USD	150 pips
  10,000 - 49,999 USD	100 pips
  50,000 - 99,999 USD	50 pips
  100,000 USD +	10 pips

• The cost of the conversion is based on the amount (USD equivalent) and is added to the market rate for the currency being converted.

Yes.

• If the bank receives funds in a currency other than the currency of the bank account listed on the deposit details, the deposit will be automatically converted at an exchange rate specified by the bank.
• The rate chosen may or may not be in your favor.

No.

• FXCM does not recommend using an online transfer or bill payment service as a form of deposit due to the likelihood that the funds may arrive at FXCM with insufficient account details.
• If funds are received in this method, FXCM may request additional documentation to verify ownership of funds (such as a bank statement showing the transaction).

To review your deposit options, please log onto MyFXCM and click “Deposit Funds”.

Please contact an FXCM account specialist at +1 646 253 1401 or on our LivePerson Chat.

In order to be fair to all of our clients, deposits are processed in the order that they are received.

No. You may fund your account once you receive your username and password.

• To deposit funds, please log onto MyFXCM and click “Deposit Funds”. Follow the prompts to deposit funds. If you require any assistance with the username and/or password, please click on “Forgot Username/Password?”

In the rare case that your account would not be "unlocked", your funds would be returned to their originating source.

Yes, you can deposit to your account while it is locked.

1. Use your account information to login to MyFXCM
2. Hover your cursor over "Funds" and select "Deposit Funds"
3. Deposit funds with the avaibale methods

The fastest way to find the correct SWIFT code is to contact your bank and ask them. (Most banks have this information on their website and/or within your online banking page with them) FXCM will not research to find your SWIFT code for you. Be sure to always update your banking details with correct, accurate information to prevent delays.

The SWIFT Code is a standard format for Business Identifier Codes (BIC) and it's used to uniquely identify banks and financial institutions globally - it says who and where they are. These codes are used when transferring money between banks, in particular for international wire transfers or SEPA payments. Banks also use these codes to exchange messages.

Cash and cash equivalents cannot be accepted as we are unable to verify the origin of these funds. They will be returned upon receipt. Instead, you can use any of our other deposit methods available on MyFXCM.

FXCM cannot accept funds sent through exchange houses. These types of financial institutions are considered high-risk for money laundering. Any funds received via this method will be returned upon receipt.

FXCM has funding instructions for multiple currencies. If you wire funds in a currency other than the denomination of that bank account, the bank will automatically convert it to the denominated currency at an exchange rate specified by them, which may not necessarily be favourable.

Verified by Visa adds an extra layer of security. This helps to protect the card holder in the event their Visa card or account number is lost or stolen. Please contact Visa for more information.

No. FXCM does not offer a FXCM credit or debit card.

It is easy to withdraw funds from your FXCM trading account. For your convenience, withdrawal requests are submitted online.

To withdraw funds, please log into MyFXCM and click on "Withdraw Funds". A withdrawal request can be submitted online by selecting your withdrawal method and clicking "Submit". We will process your withdrawal request within one to two business days whenever possible. The available withdrawal options and time frames to receive funds are:

Credit or Debit Card
Time frames will vary depending on the credit card issuer and may take up to one billing cycle to post back to the credit or debit card used for funding.

Bank Wires
Domestic bank wires take about one to two business days and international bank wires take about three to five business days, often less, to arrive.

If you funded your account with a credit card or debit card, it is required to withdraw the principal amount (deposit amount) back to your credit card. The credit card issuer may take from five business days to one billing cycle (approximately thirty days) to post back to the credit or debit card used for funding. When requesting a withdrawal to a credit card, please consider if that card is closed, expired, or a different credit card number has been issued, to choose an alternative method of withdrawal. Returning funds to a closed account can cause a significant delay in receiving funds, and FXCM cannot guarantee a time frame in which funds will be received if the requested withdrawal amount is initiated to a closed account.

There are no fees for withdrawals by credit or debit card. A withdrawal fee may be charged for bank wire requests. Detailed information regarding the wire withdrawal fees can be located here.

Skrill
If you have funded via SKRILL you may withdraw via SKRILL. Please log in to MyFXCM to then click on ‘Withdraw’ to view instructions on how to submit a SKRILL withdrawal request.

Neteller
If you have funded via NETELLER you may withdraw via NETELLER. Please log in to MyFXCM to then click on ‘Withdraw’ to view instructions on how to submit a NETELLER withdrawal request.

You can check the status of a withdrawal online by running a report from MyFXCM.

Deposits and Withdrawals

There are no fees for withdrawals by credit card or debit card.

A $40 withdrawal fee will be charged for all Bank Wire requests.

Debit or Credit card withdrawal amounts are limited to the amount originally deposited using that card(s).

• For example, if you have deposited a total of $500 using your credit or debit card, the most you can withdrawal to your credit or debit card is $500.
• Once the principal amount (deposit amount) has gone back to your card, the remaining funds may go back to a bank account in your name.

Yes. In order to initiate the transfer, please email [email protected] with your broker’s bank details and your FXCM account number.

The funds will be sent to the broker via bank wire.

Bank wire withdrawals are usually the fastest method of withdrawal.

• Withdrawals by wire arrive to you within 3 - 5 business days.

*If you funded your account with a credit card or debit card, it is required to withdraw the amount deposited by each card back to the original card. The card issuer may take up to 5 business days to 1 billing cycle to post the funds back to the credit or debit card used.

You may withdraw any amount.

• Please keep in mind that your bank or card issuer may charge additional fees to receive the funds.
• Check with your bank to confirm before withdrawing smaller amounts.

If the card you previously used is linked to your new card, you can proceed with a withdrawal back to the card on MyFXCM. (It is best to confirm with your bank that your new card is linked to the same account as your previous, expired/replaced card). Deposits by card are treated as 'purchases'. Meaning, that funds will be returned to the same card used for the deposit as a 'purchase return'.

• If the card you used is now closed, you can choose another withdrawal option located on MyFXCM.

Note: FXCM reserves the right to request proof of account closure before continuing with your withdrawal request.

FXCM's Spanish FAQs, regarding deposits and withdrawals, can be found on FXCM Español.

With FXCM, each deposit by card is considered a "purchase." Therefore, there is no need to change a card on file.

Simply, you may use a new card to make subsequent deposits to your account.

Withdrawal options, generally, depend on your deposit and trading history at the time you request the withdrawal. FXCM reserves the right to return funds back to the originating source.

This applies to card and wire. If approved, FXCM may be able to send your funds to an alternate bank account and/or currency as long as the name on the bank account matches the name on your FXCM application.

For complete details regarding your withdrawal options, please log onto MyFXCM.

You may withdraw up to about 80% of your usable margin.

Please Note: FXCM is not responsible for a margin call on the account due to insufficient margin.

The fastest way to find the correct SWIFT code is to contact your bank and ask them. (Most banks have this information on their website and/or within your online banking page with them) FXCM will not research to find your SWIFT code for you. Be sure to always update your banking details with correct, accurate information to prevent delays.

The SWIFT Code is a standard format for Business Identifier Codes (BIC) and it's used to uniquely identify banks and financial institutions globally - it says who and where they are. These codes are used when transferring money between banks, in particular for international wire transfers or SEPA payments. Banks also use these codes to exchange messages.

Most of the withdrawal options we offer are free.

• FXCM does charge a small fee for wire withdrawals.
• You can run an “Account Report” to verify the amount removed from your FXCM trading account.

If the amount that is credited to your bank account is less than the withdrawal amount initiated by FXCM, your bank may have used a “send-through” bank in order to receive the funds.

• These banks are also referred to as intermediary banks and usually charge an additional fee for their service. For more information regarding the use of Intermediary banks, please contact your personal bank.

The best way to find which method was originally used to fund your account is follow these instructions:

1. Run an Account Statement (report) on MyFXCM for the entire history of your account.
2. View the Account Activity section of the statement to see the first deposit date.
3. If you funded via card, go to your online banking website for the card you probably used.
4. Search for a purchase from FXCM (Forex Capital Markets) to confirm the card used.

If you determine that you originally funded via bank wire, go to your online banking website for the bank account you probably used. Then, search for the FXCM transaction.

No. FXCM does not offer an FXCM credit or debit card.

The most common withdrawal options are:

• Credit or Debit card
• Bank Wire

For a complete list of the options available to you:

• Please log onto MyFXCM with your username and password
• Hover your cursor over "Funds" and select “Withdraw Funds”

In order to be fair to all of our clients, withdrawals are processed in the order that they are received.

Please allow up to 2 business days for your request to be processed.

There is no minimum to keep an account open with FXCM.

• However, if your account maintains a 0 balance for more than 6 months, the account will be closed.

The time frame for the funds to be deposited into your personal account is largely affected by your bank or card issuer.

Contacting your bank or card issuer will give you a better idea of their specific time frames.

• Usually, withdrawals are processed in 1 - 2 business days after we receive the request.
• Once funds leave your FXCM account, an email is sent titled “Transaction Notification” to the email address on file.

Credit or Debit Card: Credit/Debit Card withdrawals will typically arrive to your card within 5 business days.

• Time frames can vary depending on the credit card issuer and may take up to 1 billing cycle to appear back on your credit or debit card statement.

Bank Wire:

• Domestic wires arrive approximately 1 to 2 business days, often less.
• International wires arrive approximately 3 to 5 business days, often less.

Yes.

Once withdrawal has been processed from your FXCM trading account, an email titled “Transaction Notification” will be sent to the email address on file.

• For credit or debit card withdrawals, a separate email will be sent that will include the last four digits of the card used for the withdrawal.
• Also, you can check the status of your withdrawal by running an “Account Statement” on MyFXCM.

No, we no longer offer paper checks.

If you would like to withdraw funds in a currency other than the base currency of your trading account, FXCM will convert the funds prior to completing the request.

Below is a list of the conversion costs, based on the amount of your withdrawal:

The cost of the conversion is based on the amount of the transaction (USD equivalent) added to the market rate for the currency being converted.

Accounts funded via credit or debit card will be required to receive withdrawals via the same credit or debit card.

Please note that the credit card used for funding will be the same card used to return fund to when a withdrawal is requested. Please contact FXCM immediately if the card used to fund is closed or if a different credit card number is re-issued.

Credit or debit card transactions are converted to the base currency of your FXCM trading account when applicable. You may incur additional fees charged by your credit/debit card issuer for currency conversion.

Card deposits will appear on your card issuer's statement as a "purchase".

Within minutes of making a deposit, an email containing your transaction information will be sent to the email address as indicated on the online deposit form.

If your card transaction was declined, the transaction should be lifted from your account normally within a few business days.

Please do not send funds using a Prepaid or Gift Card. The origin of funds using gift cards or prepaid cards cannot be verified and therefore are not accepted. Deposits received in this manner will be returned to the originating card.

The maximum deposit is 30,000 CCY or equivalent within one calendar month.

Card deposits will appear on your card issuer's statement as a "purchase."

Wire transfers should be sent to Stratos Global LLC, click here for more wire details.

Domestic wires arrive to FXCM approximately 1 to 2 business days, often less, after the request has been initiated from your bank.

International wires arrive to FXCM approximately 3 to 5 business days, often less, after the request has been initiated from your bank.

The minimum deposit amount is 50 currency units and the maximum deposit amount is 20,000 currency units per transaction. In addition, there is a maximum monthly limit of 20,000 currency units.

Deposits initiated via Skrill to FXCM are not subject to a processing fee.

Skrill is a third party online payment provider that allows you to securely send and receive funds electronically. In order for you to fund your FXCM trading account via Skrill, you must first open and fund an account with Skrill.

Third Party Links: Links to third-party sites are provided for your convenience and for informational purposes only. FXCM bears no liability for the accuracy, content, or any other matter related to the external site or for that of subsequent links, and accepts no liability whatsoever for any loss or damage arising from the use of this or any other content. Such sites are not within our control and may not follow the same privacy, security, or accessibility standards as ours. Please read the linked websites' terms and conditions.

The Account Sign Up form can be completed on Skrill. In addition, Skrill requires submission of ID and Proof of Residence to complete the application. FXCM will not accept funds from an incomplete Skrill account. To avoid delays in depositing, the client should complete their application with Skrill prior to funding via Skrill.

Third Party Links: Links to third-party sites are provided for your convenience and for informational purposes only. FXCM bears no liability for the accuracy, content, or any other matter related to the external site or for that of subsequent links, and accepts no liability whatsoever for any loss or damage arising from the use of this or any other content. Such sites are not within our control and may not follow the same privacy, security, or accessibility standards as ours. Please read the linked websites' terms and conditions.

To submit supplemental documents to Skrill, please follow these instructions:

1. Sign into Skrill.
2. Click ‘Help’ option on the top-right of the page.
3. Select the ‘Account Verification’ option in the ‘My Account’ section.
4. Select the ‘How do I verify my identity?’ or ‘How do I verify my address?’ option.
5. Follow the instructions provided by Skrill.

Third Party Links: Links to third-party sites are provided for your convenience and for informational purposes only. FXCM bears no liability for the accuracy, content, or any other matter related to the external site or for that of subsequent links, and accepts no liability whatsoever for any loss or damage arising from the use of this or any other content. Such sites are not within our control and may not follow the same privacy, security, or accessibility standards as ours. Please read the linked websites' terms and conditions.

1. Sign into Skrill.
2. Click the ‘Settings’ button.
3. Click the ‘Limits & Verification’ button.
4. Towards the bottom of the page, if there are messages about verifying the identity, the application is incomplete.

Third Party Links: Links to third-party sites are provided for your convenience and for informational purposes only. FXCM bears no liability for the accuracy, content, or any other matter related to the external site or for that of subsequent links, and accepts no liability whatsoever for any loss or damage arising from the use of this or any other content. Such sites are not within our control and may not follow the same privacy, security, or accessibility standards as ours. Please read the linked websites' terms and conditions.

Yes, however the account name with Skrill must match the corporate name with FXCM.

No, FXCM will not accept funds from an incomplete Skrill account.

If funds are received, FXCM will require the client to complete the Skrill application within 10 business days. If the application is still incomplete after the holding period, funds will be returned to the originating Skrill account.

Deposits initiated via Skrill to FXCM are not subject to a processing fee.

FXCM accepts deposits in USD. All transactions are automatically converted to the base currency of your trading account. You may incur additional fees charged by your bank, credit/debit card issuer, or Skrill for currency conversion.

Yes, if you have funded via Skrill you may withdraw via Skrill. Requests will need to be submitted via email to [email protected] from the email address on file with your trading account.

Are there deposit limitations for Skrill?

Minimum: $50 per transaction

Maximum: $20,000 per month

For more information concerning monthly deposit limits via Skrill, please contact an FXCM Representative.

To fund via Skrill you must first open and verify an account with Skrill.

Please visit Skrill to complete the Account Sign Up form. Once you have funded your Skrill account, log in to MyFXCM to submit your deposit.

IMPORTANT! FXCM will not accept funds from an incomplete Skrill account. To avoid delays in depositing, you should complete the account verification process with Skrill prior to submitting a deposit.

Third Party Links: Links to third-party sites are provided for your convenience and for informational purposes only. FXCM bears no liability for the accuracy, content, or any other matter related to the external site or for that of subsequent links, and accepts no liability whatsoever for any loss or damage arising from the use of this or any other content. Such sites are not within our control and may not follow the same privacy, security, or accessibility standards as ours. Please read the linked websites' terms and conditions.

To fund via NETELLER you must first open and verify an account with NETELLER . Please visit NETELLER to complete the Account Sign Up form. Once you have funded your NETELLER account, log in to MyFXCM to submit your deposit.

IMPORTANT! FXCM will not accept funds from an incomplete NETELLER account. To avoid delays in depositing, you should complete the account verification process with NETELLER prior to submitting a deposit.

Third Party Links: Links to third-party sites are provided for your convenience and for informational purposes only. FXCM bears no liability for the accuracy, content, or any other matter related to the external site or for that of subsequent links, and accepts no liability whatsoever for any loss or damage arising from the use of this or any other content. Such sites are not within our control and may not follow the same privacy, security, or accessibility standards as ours. Please read the linked websites' terms and conditions.

Yes, if you have funded via NETELLER you may withdraw via NETELLER. Please log in to MyFXCM to then click on ‘Withdraw’ to view instructions on how to submit a NETELLER withdrawal request.

FXCM does not charge clients a processing fee for deposits initiated via NETELLER.

Funds will typically be credited into your trading account within 1 business day.

Yes, the minimum deposit amount is 50 currency units and the maximum deposit amount is 20,000 currency units per transaction. In addition, there is a maximum monthly limit of 20,000 currency units.

1. Sign in to NETELLER.
2. Go to the ‘Account’ section.
3. If there are messages about verifying the identity at the beginning of the page, the application is incomplete.

Third Party Links: Links to third-party sites are provided for your convenience and for informational purposes only. FXCM bears no liability for the accuracy, content, or any other matter related to the external site or for that of subsequent links, and accepts no liability whatsoever for any loss or damage arising from the use of this or any other content. Such sites are not within our control and may not follow the same privacy, security, or accessibility standards as ours. Please read the linked websites' terms and conditions.

1. Sign in to NETELLER.
2. Go to the ‘Account’ section.
3. Either click on the “verify your account” message that appears or click on “Unverified” next to the Account Status on the right hand side of the page.
4. Follow the instructions provided by NETELLER.

Third Party Links: Links to third-party sites are provided for your convenience and for informational purposes only. FXCM bears no liability for the accuracy, content, or any other matter related to the external site or for that of subsequent links, and accepts no liability whatsoever for any loss or damage arising from the use of this or any other content. Such sites are not within our control and may not follow the same privacy, security, or accessibility standards as ours. Please read the linked websites' terms and conditions.

NETELLER is a third party online payment provider that allows you to securely send and receive funds electronically. In order for you to fund your FXCM trading account via NETELLER you must first open and fund an account with NETELLER.

Yes, however the account name with NETELLER must match the corporate name with FXCM.

Stratos Global LLC (“FXCM”) clients can deposit USD. All transactions are automatically converted to the base currency of your trading account. You may incur additional fees charged by your bank, credit/debit card issuer, or NETELLER for currency conversion.

No, FXCM will not accept funds from an incomplete NETELLER account. If funds are received, FXCM will require the client to complete the NETELLER application within 10 business days. If the application is still incomplete after the holding period, funds will be returned to the originating NETELLER account.

The Account Sign Up form can be completed at NETELLER. In addition, NETELLER may require submission of Personal Identification Document and Proof of Residence to complete the application. FXCM will not accept funds from an incomplete NETELLER account. To avoid delays in depositing, the client should complete their application with NETELLER prior to funding via NETELLER.

Third Party Links: Links to third-party sites are provided for your convenience and for informational purposes only. FXCM bears no liability for the accuracy, content, or any other matter related to the external site or for that of subsequent links, and accepts no liability whatsoever for any loss or damage arising from the use of this or any other content. Such sites are not within our control and may not follow the same privacy, security, or accessibility standards as ours. Please read the linked websites' terms and conditions.

Minimum deposit amount is PHP 2,500 and maximum deposit amount is PHP 250,000.

However, the transaction limits may differ based on the bank you select. Please read your bank’s online banking instructions carefully.

You will be redirected to log into your online banking account to authorize the payment and the requirements may vary by bank.

Local Bank Transfer will be received by FXCM in USD and the local currency (PHP) equivalent amount will be debited from your bank account.

Since FXCM receives a USD deposit but you are paying in local currency (PHP) from your bank account, the service provider will convert your local currency (PHP) to USD prior to sending the funds to FXCM. The deposit conversion rate is displayed on deposit submission page.

Local Bank Transfer facilitates payments via online banking. If you own a bank account with one of the local Philippines banks, you may now fund your trading account with FXCM by logging into MyFXCM with your live account username and password.

FXCM has waived the transaction fee charged by the service provider for each transaction. However your bank may charge you for service fee and verification fee. Please check with your bank as fee may vary.

Funds will typically be credited into your trading account within one day of receipt on business days.

No, withdrawal through Local Bank Transfer is currently not available. Please choose an alternative withdrawal method in MyFXCM.

Transactions may fail due to several reasons, such as:

• You may have entered a deposit amount at bank which is different from the amount listed in payment instruction email.
• Payment validation is incomplete.
• The online banking service of your bank account has not yet been activated. Please contact your bank for activation.
• There are insufficient funds held in your bank account to clear your deposit.
• The online payment limit set by your bank has been reached. Please contact your bank for resolution.

Local Bank Transfer facilitates payments via online banking. Local Bank Transfer is available in Peru, Costa Rica, Argentina, Chile, Colombia, Ecuador, Malaysia, Indonesia. Please login into MyFXCM with your live account username and password to see which local banks we offer in your respective country.

Transactions may fail due to several reasons, such as:

• Payment validation is incomplete.
• The online banking service of your bank account has not yet been activated. Please contact your bank for activation.
• There are insufficient funds held in your bank account to clear your deposit.
• The online payment limit set by your bank has been reached. Please contact your bank for resolution.

After completing the deposit steps in MyFXCM, you will be redirected to log into your online banking account to authorize the payment and the requirements may vary by bank.

Unfortunately withdrawals are not available through Local Bank Transfer at this time. Please login to MyFXCM and choose an alternative withdrawal method.

Local Bank Transfer will be received by FXCM in USD and the local currency equivalent amount will be debited from your bank account. If your FXCM account is not USD denominated, the transaction will be automatically converted to the base currency of your trading account. You may incur additional fees charged by your bank.

FXCM doesn’t apply any deposit limitations, however our local partners and/or your bank might apply limits. Please log in to your account in MyFXCM and select Local Bank Transfer in order to check for limits. Please read your bank’s online banking instructions carefully.

Funds will typically be credited into your trading account within two days of receipt on business days.

FXCM has waived the transaction fee charged by the service provider for each transaction. However your bank may charge you for service fee. Please check with your bank as fees may vary.

Yes, however the corporate bank account name must match the corporate name with FXCM.

Yes, after you login to your account in MyFXCM and go to the Deposit section, you will see which local banks are offering the Offline Transfer option. If your bank offers it, you will have to follow the steps and at the end you will receive a voucher. You will have to go to your local bank branch with the voucher and complete the payment.

No, withdrawal through Online Bank Transfer is currently not available. Please choose an alternative withdrawal method in MyFXCM.

Since FXCM receives a USD deposit but you are paying in local currency (VND) from your bank account, the service provider will convert your local currency (VND) to USD prior to sending the funds to FXCM. The deposit conversion rate is displayed on deposit submission page.

You will be redirected to log into your online banking account to authorize the payment and the requirements may vary by bank.

Transactions may fail due to several reasons, such as:

• Payment validation is incomplete.
• The online banking service of your bank account has not yet been activated. Please contact your bank for activation.
• There are insufficient funds held in your bank account to clear your deposit.
• The online payment limit set by your bank has been reached. Please contact your bank for resolution.

Online Bank Transfer facilitates payments via online banking. If you own a bank account with one of the local Vietnamese banks, you may now fund your trading account with FXCM by logging into MyFXCM with your live account username and password.

Funds will typically be credited into your trading account within one day of receipt on business days.

Online Bank Transfer will be received by FXCM in USD and the local currency (VND) equivalent amount will be debited from your bank account.

Minimum deposit amount is VND 25,000 and maximum deposit amount is VND 1,000,000,000.

However, the transaction limits may differ based on the bank you select. Please read your bank’s online banking instructions carefully.

FXCM has waived the transaction fee charged by the service provider for each transaction. However your bank may charge you for service fee and verification fee. Please check with your bank as fee may vary.